Workflow alerts

Make sure stuck shipments get noticed

Turn shipment tags into timers. Remind your team, create follow-up tasks, and move shipments automatically when status or custom field conditions are met.

Shipments rarely go wrong loudly. They just stop moving. Set a timer on a stage, and CargoEnter tells the right people when nothing has changed.

Tag timers

A timer starts when a tag is added to a shipment. If the tag is still there when time runs out, the right people hear about it.

Automatic follow-up tasks

An alert can create a task, so the follow-up has an owner instead of just being another notification.

Shipments that move themselves

Move shipments to the next tag once their status or custom fields match your conditions. Users choose whether they’re notified by email or in the app.

Alert on the “Awaiting customs” tag

Example:

When: Tag unchanged for 2 days
Notify: Operations team
Create task: Chase customs broker
Move when: Inspection = Cleared
Status: Alert sent

Setting up an alert

Create tags for the stages of your workflow.
Set the timers and conditions for each tag.
Let CargoEnter remind the team and move shipments when conditions match.

Frequently asked questions

What can trigger an alert?

A tag remaining on a shipment for a set time. Status and custom field conditions can also move shipments between tags.

How are people notified?

By email and in the app, depending on each user’s notification settings.